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Health Promotion Practice
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What's this?

An Evaluation of Community Health Center Adoption of Online Health Information

Meredith A. Martinez, MPH

Minnesota Department of Human Services in St. Paul, Minnesota, meredith.martinez{at}state.mn.us

Terry Kind, MD, MPH

Children's National Medical Center in Washington, DC

Eduardo Pezo, MPH

American University in Washington, DC

Karyn L. Pomerantz, MLS, MPH

Department of Prevention and Community Health at The George Washington University in Washington, DC

Health care providers and patients in community health centers often lack access to online scientific and patient education resources. These resources can improve medical decision making and promote communication between provider and patient. In 2000, a community health information program, Partners for Health Information, provided 10 community health centers in Washington, D.C. with computers, training, and consumer health resources, supplemented with visits to coach patients and staff in their use. The purpose of this study is to assess the adoption of the use of online health information among staff in seven of these health centers. The methods of this evaluation were designed to measure frequency of patient referral by health center staff to online health information and to describe providers' perceptions of the barriers and enablers to using online resources. Recommendations made by respondents can be used to modify the Partners program and guide the development of other similar programs.

Key Words: online health information • information-seeking behaviors • health care providers • community health centers • program evaluation

This version was published on January 1, 2008

Health Promotion Practice, Vol. 9, No. 1, 59-67 (2008)
DOI: 10.1177/1524839906294804
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K. L. Pomerantz, A.-A. Muhammad, S. Downey, and T. Kind
Connecting for Health Literacy: Health Information Partners
Health Promot Pract, January 1, 2010; 11(1): 79 - 88.
[Abstract] [PDF]